Program Manager

Reporting to the Executive Director, the Program Manager is responsible for managing staff, volunteers and all aspects of Frontlines’ programming.

Please see attachment for detailed information.

Responsibilities:        Responsible for developing, implementing and managing a wide range of programs that meet participants’ physical, social, emotional, intellectual and spiritual needs
       Enhances and modifies programs/activities/services as applicable by assessing the community and participants’ needs and interests.   Manages a quality assurance program that includes, but is not limited to, monthly audits and program evaluation.
       Supervises, hires, orients, motivates and trains assigned staff, ensuring effective teamwork, high standards of staff and organizational performance, while promoting continuous learning and innovation in others. Monitors and evaluates staff performance.  When necessary, is involved in disciplinary procedures including termination of assigned staff
       Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
       Writes grants
       Assists supervisors in conducting regular volunteer performance reviews and exit interviews
       Maintains effective communication with Executive Director, residents, family members, staff, volunteers and participants
       Promotes the involvement of volunteers amongst program staff
       Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
       Recommends policies and procedures regarding program specific requirements
       May be required to attend project related community consultation meetings, as required.
       Prepares various correspondences and reports on daily, monthly and annual basis
       Plans, co-ordinates, implements and evaluates special events
       Responsible for program planning, training and meetings
       Plans special events and day trips
       Performs related duties as assigned

Qualifications:        Demonstrated experience in management, volunteer coordination, program planning, documentation and evaluation
       Demonstrated experience working with children and youth with an emphasis on at-risk youth

       Experience in grant writing
       Demonstrated experience working in a multi-ethnic, high density, urban communities
       Demonstrated strong programming and leadership skills
       Demonstrated good organizational and administrative skills
       Good interpersonal skills with the ability to communicate effectively and professionally both orally and written at all levels of the organization and the public
       Experience in a para-church organization preferred
       Knowledge of craft, sports, games and/or drama preferred

Education:
       Post secondary education or equivalent experience
       Current First Aid and CPR certification preferred
Apply to info@frontlines.to  Deadline to apply is August 25th at 5 pm